Last updated: 05-09-2026

The Tern Retreat (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website at theternretreat.com or contact us through the website.

1. Controller

The controller responsible for the processing of personal data on this website is:

The Tern Retreat

Service providers / operators:

Maja Tank

Stephan Dziedzinski
Onkel-Braesig-Str. 128
12359 Berlin - Germany

Contact
info@theternretreat.com

Responsible for Content
Maja Tank
 & Stephan Dziedzinski

2. Personal Data We Collect

When you use our website, we may process certain information automatically, such as:

- IP address
- date and time of access
- browser and device information
- pages visited
- technical information required to operate and secure the website

We may also process personal information that you voluntarily provide to us through our contact form, including:

- name
- email address
- the content of your message

We only request information that is necessary for the relevant purpose.

3. Contact Form

If you contact us using the contact form, we process the information you provide in order to receive, understand and respond to your enquiry.

The legal basis for processing this information is generally the taking of steps at your request prior to entering into a possible agreement, or our legitimate interest in responding to enquiries.

We do not use the information submitted through the contact form for advertising or marketing purposes unless we have obtained the necessary consent.
The contact form is provided using WPForms Lite.

WPForms Lite’s optional Lite Connect backup service is not enabled on this website. Form submissions are therefore not additionally backed up through Lite Connect.

4. Email Communication

If you contact us by email or through the contact form, your message and the contact information you provide will be used solely to communicate with you and handle your enquiry.

We retain correspondence only for as long as necessary for the relevant purpose or as required by applicable legal obligations.

5. Hosting

This website is hosted by Hostinger.

When you visit our website, technical information may be processed by the hosting provider in order to deliver, maintain and secure the website.

Hostinger may process personal data on our behalf as a service provider. The processing may include technical access data such as IP addresses, browser information and server logs.
For further information, please refer to Hostinger’s own privacy policy.

6. Cookies And Similar Technologies

Our website uses technically necessary cookies and similar technologies where required for the operation, security and functionality of the website.
We currently do not use:

- Google Analytics
- Google Tag Manager
- Meta Pixel
- advertising cookies
- embedded YouTube content
- Google Maps
- other third-party tracking or advertising technologies

Where additional cookies or tracking technologies are introduced in the future, this Privacy Policy will be updated accordingly and, where required, appropriate consent will be obtained.

7. Social Media Links

Our website contains links to our social media profiles, including Instagram and Facebook.
These are ordinary external links. We do not currently embed social media feeds or tracking pixels on this website.
When you follow a social media link, you leave our website and are subject to the privacy policy of the respective social media provider.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, or for as long as required by applicable legal obligations.
Enquiries that do not result in a contractual relationship will generally be deleted when they are no longer required for the purpose for which they were collected, unless legal obligations require longer retention.

9. Data Security

We take reasonable technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
However, no transmission or storage of information over the internet can be guaranteed to be completely secure.

10. Your Data Protection Rights

Depending on applicable law, you may have the following rights regarding your personal data:

- the right to access your personal data;
- the right to request correction of inaccurate or incomplete data;
- the right to request deletion of your personal data;
- the right to request restriction of processing;
- the right to object to certain processing;
- the right to data portability, where applicable;
- the right to withdraw consent where processing is based on consent.

You may exercise these rights by contacting us at:

info@theternretreat.com

You also have the right to lodge a complaint with a competent data protection supervisory authority where applicable.

11. International Data Transfer

As our website and services are operated in connection with South Africa, personal data may be processed or transferred outside the European Economic Area.
Where applicable data protection law requires safeguards for such transfers, we will take appropriate measures to ensure that personal data receives an adequate level of protection.

12. Third-Party Services

Our website currently uses only the third-party services necessary for its operation, including website hosting and the contact-form service described above.
We do not sell, rent or otherwise commercially disclose personal data to third parties.

13. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.
The current version will always be available on this page.

Last updated: 05-09-2026

14. Contact

If you have any questions about this Privacy Policy or about the processing of your personal data, please contact us:

The Tern Retreat
Email: info@theternretreat.com